The above, from yesterday’s Guardian is, yes, some top level horseshit. But the most glaringly, screamingly wrong bit is when they get to explaining how staff on P&O
ferries cruise ships are paid according to how customers rate their attitude.
“Cabin stewards whose attitude was ranked below 92% by customers will forfeit an entire bonus payment worth approximately 15% of their basic salary.”
If customers EVEN KNEW the staff on their oil-stinky, holiday ferry were being paid SEVENTY FIVE PENCE AN HOUR, they wouldn’t give a shit about their attitude.